1. Where are you Located?
Our Address is;
40/42-46 Wattle Rd
Contact Number: 02 99390261
You will find our shop on the street front of Wattle Rd, next to Wayne Stacey Electrical. There is on street parking available
2. Do we have to place our order online or can we visit you in store?
No you can come in to shop in store without placing an order online
3. What time is your shop open?
Saturday- Between 9.00-11:00am
4. Can I return my order?
We ask that you choose your items carefully as we do not offer refunds for change of mind.
If your item is faulty:
5. How long does will my order delivery take?
We endeavour to dispatch orders within 24 business hours of receiving payment. We use Australia Post to ship all of our orders. Once shipped Australia Post has set these delivery time estimates;
You will receive a tracking number from Australia Post once your order is dispatched. If you are experiencing delays or unable to track your order, please contact us so we can help you further.
6. How much will my delivery cost?
Sydney: Regular Post ; $7.95 flat rate shipping fee ( for parcels up to 20kg)
Express Post: $9.95 flat rate shipping fee ( for parcels up to 20kg)
Australia Wide shipping: Regular Post; $8.95 flat rate shipping fee ( for parcels up to 20kg)
Express Post: Calculated on case by case basis ( Please contact us to get a quote)
Additional shipping fee destinations: If your order exceeds 5kg and you are located in WA, NT, & TAS you may be contacted for additional shipping fees.
Once you have placed your order we will contact you before shipping to confirm the additional amount required. Alternatively you can contact us now to confirm fees before placing your order.
7. What payment options do you offer?
1. Credit Card.
Card payments are processed at the time of checkout. We accept both Visa and MasterCard. We use the secure EWAY gateway to process all payments.
2. Electronic Funds Transfer
Note: Goods will not be released until money has cleared into the account. Please allow additional day on top of standard delivery times.
8. Do you offer a wholesale discount?
To be Eligible for a wholesale account, you must fulfil the following requirements: