We dispatch orders TUES - FRIDAY from our Brookvale store. We endeavour to dispatch orders within 2 business days of receiving payment. If you have ordered any of our handmade items, these take approx. 2 business days for dispatch. We use Australia Post to ship all of our orders. Once shipped Australia Post has set these delivery time estimates;

Domestic Standard

• Brisbane (postcode 4000): 2-3 business days
• Adelaide (postcode 5000): 2-4 business days
• Melbourne (postcode 3000): 2-3 business days
• Canberra (postcode 2600): 1-2 business days
• Darwin (postcode 0800) : 3-6 business days
• Perth (postcode 6000): 4-5 business days
• Hobart (postcode 7000); 3-5 business days
• Sydney ( postcode 2000) ; 1-2 business days

International

We currently ship to United States, New Zealand and Canada

• USA Standard shipping is approx. 10-15 Business Days. Express Shipping is approx 7-12 Business Days
• NEW ZEALAND Standard Shipping is approx 7-12 Business Days. Express Shipping is approx 5-8 Business Days
• CANADA Standard Shipping is approx 15-25 Business DaysStandard Shipping is approx 10-20 Business Days

 We use Australia Post to ship all of our orders. Once shipped Australia Post has set these delivery time estimates. Unfortunately we cannot be held responsible for delays in delivery

How much will my delivery cost? Your Shipping fee is dependent on location and weight of your parcel.  We offer free domestic delivery when you spend $150.

Domestic

• Australia wide Standard  Post : $9.95 (for parcels up to 1kg)
• Australia wide Standard post : $12.95 (parcels 1-2kg)
• Australia wide standard post: $14.95 ( 2-3kg)
• Australia Wide standard post : $16.95 (3-5kg)
• Australia wide Shipping :$19.95 (parcels over 5kg)
• Sydney Express Post : $12.95 ( up to 500g)
• Sydney Express Post : $14.95 ( .5-20kg)
• Outside Sydney Express Post: $14.95 (up to 500g)
• Outside Sydney Express Post: $20.00 ( 500g-2kg)

Please contact us of you order is over 2kg and you are not offered express at the checkout.  We will manually be able to give you a quote for your express shipping. Once you have placed your order we will contact you before shipping to confirm the additional amount required. Alternatively you can contact us to confirm fees before placing your order.

International

Shipping fees start at $20. Your shipping fee will be calculated at the checkout based on your order weight. Our international shipping weight is capped at 8kg. We do not ship oversized and heavy items including cake boxes, cake mix, Fondant, Buttercream, and cake boards. If you add these to your order we will remove them and refund you before dispatch.

Address 40/42-46 wattle rd Brookvale, NSW 2100

We are located on the street front of the complex. Just a few shops down from the driveway entrance on Wattle Rd.

Retail Shop hours

Mon-Tue: Closed
Wed: 10am–2pm
Thu: 10am–4pm
Fri: 10am–2pm
Sat: 9am–11am
Sun & public holidays: Closed

Online store is open 24/7 and order processing occurs Tues-Friday

We accept:

Credit Card

All Card payments are processed at the time of checkout as we do not manually retain or enter your credit card details. We accept both Visa and MasterCard and use the secure EWAY gateway to process all payments.  All payments are processed in $AUD.

Electronic Funds Transfer

Account details

BSB:032094A/C:353072

Name: Something for Cake

Description: Please provide your name and order # so we can trace payments.

Orders will be processed once your payment has cleared into our account. Please allow additional day on top of standard dispatch times.

We ask that you choose your items carefully as we do not offer refunds for change of mind.

If your item is faulty

We are happy to offer full refund, credit or exchange. If your item is faulty, you will need to contact us within 7 days of receiving your order. 

Once we have confirmed the product is faulty or damaged, we will work with you find a suitable solution. Whether it be a return for full credit or replacement. 

Cancellations

If you choose to cancel your order prior to it being shipped we may be able to refund and cancel your order.  If you have ordered a made to order item and it has already gone into production then unfortunately we will not be able to refund your order.

Once your order is shipped it is deemed to be finalised, and no refunds can be given unless your items or products are found faulty.

We offer a trade discount to cake decorators in the industry. You must fulfil the following requirements: The discount is 10% 

• ABN associated with a cake decorating business
• Business Name
• Conduct business in the cake decorating industry

To apply for an account please create an online customer account first.

Then send us and email (using the contact form on this page) with your business details and we will activate your trade account.

You will be able to view your wholesale prices on our website. Please allow at least a week for this to be approved. When shopping online you will need to login first and then start shopping to see the discount applied.

We offer our handmade products wholesale to retailers in the cake decorating industry. You can view our full range of products we offer HERE.

If you would like to become a stockist, we would love to hear from you. Please use the contact form on this page to reach out and we will help you get started.